It’s good to know the different career streams available in information technology jobs (IT) and information and communications technology (ICT). Each job has a distinctive set of required skills and personal traits.
Almost all IT jobs depend on strong technical knowledge. But each has a different emphasis, whether the job centres on coding, managing hardware, applying software, data science or managing systems or people.
This list of careers and major job types was constructed by researching which jobs require an IT background. Having an IT or similar degree would be an asset for each career. Also check out the online courses shown towards the end of the page.
Information technology jobs: Business Analyst
Business analysts examine an organisation (or part of a business) to determine how to better achieve goals. Almost always, there’s a strong information technology component. That’s because IT is integral to modern business operations. For example, analysts may scope out the potential effects of changing computer software.
Analysts need to be adaptable because job requirements vary from company to company. To become a business analyst, you’ll probably need to obtain an entry-level position in the field and build a career from there. Business education in addition to advanced IT training confers an advantage.
Job titles: business analyst, business and technology analyst, business development manager (ICT/networking), ICT business analyst, IT continuity risk analyst, manager (business systems maintenance), pre-sales customer technology strategist, reporting analyst, reporting and insights specialist, senior data business analyst, senior digital reporting analyst, senior forecast analyst, senior insights analyst, team leader (IT business systems).
Information technology jobs: Computer Service Technician
Computer service technicians (also referred to as computer repair technicians) repair computer hardware and software. Some of the common tasks are replacing defective components, removing spyware and viruses, dissembling hardware, and running diagnostic tests.
If a job in this field is your goal, start getting as much experience as you can in assembling and repairing computers. CompTIA A+ certification is a helpful qualification. Also consider completing a program at a tech school or college.
Job descriptions: CSI technician, computer service technician, field technician, ICT service technician, ICT support technician, IT support technician, IT systems technician, onsite support technician.
Information technology jobs: Cyber Security Specialist
Cyber security specialists protect the security of computer systems and networks. They need broad technical knowledge since security is an important consideration across most parts of a modern computer system. An IT-related degree is normally required for cyber security specialist jobs.
Experience is critical for all but graduate or assistant positions, and certifications may give you a strong advantage over other applicants. Cyber security specialists enjoy an excellent average salary. Demonstrated expertise in a difficult field can place you in a commanding career position.
Job titles: cyber security analyst, deputy director (operational cyber security), director (service operations and security), ICT risk and security specialist, ICT security analyst, ICT security specialist, information security manager, information security officer, IT security consultant, IT security engineer, IT security operations officer, IT security operations specialist, IT security specialist, security sales specialist (cyber security), senior systems officer (security).
Information technology jobs: Data analysts
These professionals develop insight and gain information through the collection, analysis and interpretation of data. They work for businesses and other types of organizations, identifying and helping to solve problems. As a data analyst, you’ll use programming and computer software skills to complete statistical analysis of data. If you want to start a career as a data analyst, learn some programming languages and get a bachelor’s degree in Information Technology and Data Analysis.
Job titles: academic data analyst, associate data analyst, data analyst, data analyst – digital, data classification analyst, data quality analyst, digital data analyst, junior data analyst, marketing data analyst, master data analyst, people data analyst, privacy and data protection senior analyst, property data analyst, senior data analyst.
Information technology jobs: Data Centre Technician
As a data centre technician, you’re instrumental in maintaining computer hardware networks and data servers. The data centre technician is necessary to keep a company’s data safe and secure. Duties and responsibilities include:
Server repair and management
Maintain equipment to prevent problems
Monitoring system processes
Protect data through cross-collaboration
Providing technical education and support
To thrive as a data centre technician, you need skills in IT computer networking, hardware repair, troubleshooting and inventory management. You also need top-notch communication skills, including expertise in technical writing. In this career, you need to be able to work on your feet for long stretches and carry heavy-ish objects.
Most employers strongly prefer candidates with either a bachelor or associate’s degree in a relevant technology field.
Job descriptions: data centre technician, data centre technician lead, data centre technician lead, data centre IT support engineer, data centre facility management, data centre operations manager, entry level data centre technician, technical applications technician, technical consultant
Information technology jobs: Data scientist pro
A data scientist is in the same broad career stream as a data analyst (see above). Perhaps the main different is that data scientists are expected to use advanced programming skills more routinely. They don’t just gain insights from data, but also do things like building complex behavioural models using big data.
You can transition from being a data analyst to a data scientist. A master’s degree in data science is a way to get into this line of work.
Job titles: data analyst / scientist, data engineer, data science consultant, data scientist, data scientist – machine learning, director – data science, junior data analyst / scientist, lead data scientist, lecturer – data science, senior data analyst / scientist.
MORE ON THIS: Data Science Careers That Are Exploding Now
Database administrators (DBAs) handle database security, integrity, and performance. They ensure data standards are consistent, data is accessible by users as needed, and they solve any problems encountered by users. These professionals might also be involved in database planning and development. A degree in an IT-related field is usually required and it’s useful to have programming experience. Experienced DBAs have strong applied knowledge of database operating systems and technologies.
Job titles: database administrator, e-health systems administrator, ICT database administrator, information management officer, senior information management specialist.
Job titles: asset knowledge systems analyst, data analyst and information manager, database analyst, database coordinator/analyst.
Hardware engineers (also referred to as computer hardware engineers) oversee the manufacture and installation of computer systems, servers, circuit boards, and chips, as well as the testing of equipment. They also work with routers, printers, and keyboards. People wanting a career in this lucrative field require a degree in computer engineering. Depending on the employer, a degree in electrical engineering or computer science might be an acceptable alternative. Creativity and good communications skills are useful complements to technical skills.
Job titles: computer hardware engineer, hardware engineer, hardware test engineer, research assistant/junior engineer.
Information technology jobs: IT consultant
IT consultants are professionals with significant IT experience and the confidence to find work by competing for service contracts. While they’re often independent contractors, regular employment is sometimes available with large manufacturers of software and computing equipment; software and systems houses; and management consultancy firms. IT consultants can find clients across most industries. You can choose to specialise in fields such as security, software for a specific market, internet solutions, or web design.
Job descriptions: associate technical specialist, environmental management information systems (emis) consultant, ICT contracts specialist, ICT project support officer, ICT security consultant, IT consultant, Oracle application technical consultant, senior IT recruitment consultant, senior technical specialist, senior technology specialist, test consultant.
Information technology jobs: IT manager
IT managers are responsible for the electronic networks and IT teams of organisations. They ensure information system requirements are fulfilled. The job can be mainly supervisory at senior levels within large organisations. For small business, it can instead be very hands on. IT managers can work within organisations or as consultants doing discrete projects. Several years of experience in the field is normally required to take on a senior role and you can benefit from doing an IT management masters.
Job titles: chief technology manager, client delivery manager, ICT category manager, ICT coordinator, ICT project manager, ICT program director, ICT procurement officer, ICT resource officer, information and communication technology (ICT) officer, information technology coordinator, IT administrator, IT manager, IT project administrator, project manager (information systems), program director, technical operations manager.
Information technology jobs: Multimedia Developer
Multimedia developers are skilled in computer programming and visual artistry. They design software and create multimedia applications by generating and manipulating animations, graphic images, text, sound, and video. Some examples of applications include multimedia presentations, educational and entertainment products, and computer-based interactive training. You might consider this career if you’re an IT-graduate strong in visual arts. While a degree is useful, many people also start work in the field with only a relevant certificate.
Job titles: digital content producer, eContent development specialist, multimedia coordinator, multimedia developer, multimedia producer, multimedia specialist, software developer, web producer.